Thursday, March 2, 2017

MedStar 2017 Associate Survey

As you prepare to take the MedStar 2017 Associate Survey, consider the things you enjoy most about your job and the opportunities we have to move forward.

While we launch the 2017 survey, it gives us a chance to look back at the 2015 results to identify where we made progress.  In the 2015 survey, associates were asked for the first time to comment on the one thing they enjoy most about working at MedStar Health. There were nearly 12,000 comments in response, providing invaluable insight to strong shared values across the organization. More than 2,000 comments mentioned patients,and nearly 7,000 referenced co-workers and teamwork. Here are a few representative comments from the thousands received.
  1. People and community: "The thing I enjoy the most about working at MedStar Health is the opportunity that MedStar gives me to care for the people of my community, support those that care for the patients directly, and ultimately improve health care and the industry as we know it today."
  2. Sense of purpose: “The most enjoyable thing is being a part of our purpose: helping to provide safe patient care. That is all tied to service that only comes from attention to the providers' and patients’ needs, teamwork, and understanding of financial limitations, and managing expectations in evaluating priorities."
  3. Opportunity to expand skills: “This job has given me the opportunity to expand my knowledge and skills in the healthcare industry. The diversity in the department is one of the greatest assets and keys to success. The interactions across the system have been rewarding and challenging at the same time. I can see where my role has an immediate impact on outcomes to promote patient care.”
  4. Passion for patient safety and patient care: "The associates who work for MedStar are passionate about both patient safety and patient care, regardless of their role within the organization. It helps to provide purpose and value to one’s profession. MedStar is an excellent company that offers much to the community and to those who serve within the organization, and I am proud to be a MedStar associate.”
What is the one thing you enjoy most about working at MedStar? Please take the time to let us know as part of the Associate Survey.  While the survey will capture opportunities for improvement, it is just as important to recognize the things you value to make sure they stay as part of our culture and organization.

The bi-annual Associate Enagement survey is open now and will run through March 19, 2017. Your feedback is anonymous and confidential—MedStar partners with Willis Towers Watson, an outside consulting firm, who receives and processes all surveys. No one from MedStar Health sees an individual’s completed survey. MedStar Health is Powered by You!

The MedStar 2017 Associate Survey is open now until March 19, 2017. Visit to complete your survey today!

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